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Everstory Partners

Funeral Director

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Description

Why Everstory


At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support.


We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.


The Impact You Will Make


The Funeral Director is an ambassador for Everstory Partners in their community, representing the highest level of care for our customers and their loved ones during their time of need. They possess an unparalleled attention to detail and care deeply about providing an experience that comforts and provides hope for loved ones experiencing grief. The Everstory Partners Funeral Director will mentor and lead a team of funeral professionals as they strive toward excellence in service. You will also be responsible for:

  • Meeting with clients to make funeral arrangements, explaining service options, assisting in casket selection, providing pricing information, and preparing standardized contracts for services.
  • Performing technical and cosmological embalming services.
  • Finalizing details discussed during arrangement conferences with with appropriate tracking & compliance documents.
  • Directing funeral services and visitation, including greeting family members, opening parlor, coordinating and instructing pallbearers, greeting and escorting clergy to chapel. May assist with funerals while not acting as primary director or act as hearse or limousine driver when needed.
  • Preparing or coordinating preparation and issuance of permits and documents associated with funerals and embalming. This includes death certificate, permits from coroner, writing embalming case study and others as required.
  • Removing and transporting deceased from home or hospital to funeral home.
  • Maintaining cleanliness of preparation room and equipment.
  • Performing all other related functions as assigned.


Core Competencies:

  • Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
  • Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
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