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Zempot Malaysia

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Game Business Project Manager (Junior)

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Description

About the role

We are looking for a Junior Business Project Manager to support game business and service operations for our online game, primarily for the Taiwan market. In this role, Project Manager refers to managing projects — not people — through planning, coordinating, tracking progress, and collaborating with cross-functional teams to deliver business and service initiatives. This role is suitable for candidates who are interested in mobile games, data, and live operations, and are looking to gain hands-on experience in performance measurement, content/service improvement, and live ops.

Key responsibilities

  • Monitor and regularly report key KPIs (DAU/MAU, retention D1/D7/D30, session metrics, etc.)

  • Analyze monetization metrics (ARPPU, ARPDAU, payment conversion, purchase funnel)

  • Organize service status and derive insights based on data

  • Identify engagement and retention improvement points through player behavior analysis

  • Propose directions for content (events, missions, reward structures) and service improvement

  • Conduct competitor/market research (Taiwan) and organize benchmarks

  • Assist in planning and execution of in-game events and promotions

  • Manage the live ops calendar and coordinate schedules

  • Measure event performance and summarize improvement plans

  • Work with internal teams (development, design, CS) on daily operations

About you

  • Bachelor's degree in Business, Marketing, Data, or related fields (fresh graduates are welcome)

  • Strong interest in mobile games

  • Basic understanding of data and metrics (Excel/spreadsheet proficiency, etc.)

  • Good communication skills and willingness to learn

  • Internship or project experience in data analysis, live ops, or business planning (preferred)

  • Experience with SQL, BI tools (Tableau, Looker, etc.), or game analytics tools (preferred)

  • Familiarity with Taiwan market or player preferences (preferred)

  • Proficiency in Korean, English and Mandarin (preferred)


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