Games Operations Delivery Manager (Hybrid)
Summary
The Games Operations Delivery Manager coordinates and manages projects for the Games Operations team at a betting/gaming company: tracking compliance requirements, owning games certification and renewal submissions to regulators, planning new market entries, and maintaining a team knowledge base. Core focus areas are project management, iGaming compliance, and cross-functional stakeholder coordina
About the role
Reporting to the Director of Games Operations, the Games Project Manager will play a pivotal role in supporting the Games Operations team and the wider business by coordinating and managing the group’s projects.
This is a hands-on role focused on execution, process improvement, providing structure, ownership, and oversight to ensure smooth operations across various projects, whilst adhering to local and international regulatory compliance.
What you'll be doing
- Act as the key point of contact within Games Operations for all compliance requirements, ensuring processes are tracked and completed on time.
- Plan and manage games certification and renewal cycles, taking full ownership of annual regulator submissions to prevent gaps or missed deadlines.
- Serve as the point of contact for all new market entry planning, coordinating cross-functional efforts to ensure compliance and smooth launches.
- Collaborate with product and tech teams on new initiatives, ensuring projects are delivered efficiently and with clear accountability.
- Support the creation and ongoing maintenance of a centralized knowledge base for the Games Operations team, improving documentation and knowledge sharing over the long term.
- Partner with legal teams on regulatory compliance documentation, ensuring alignment and completeness.
- Work with multiple stakeholders across regions and time zones to track, coordinate, and execute tasks and projects.
What you'll bring
- Minimum 2 years’ experience as a Project Manager, ideally in a fast-paced or regulated environment.
- Experience in iGaming (B2B or B2C), with an understanding of games compliance and certification requirements for casino products.
- Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
- Excellent time management and self-management skills, ensuring deadlines are consistently met.
- Ability to collaborate with stakeholders across locations and time zones, navigating differing priorities and workflows.
- Analytical and data-driven mindset, capable of identifying issues, creating solutions, and improving processes.
- While games expertise is helpful, it is not mandatory—a structured, organized approach and ability to learn quickly are more important.
What's in it for you
- A competitive salary + individual performance based bonuses every quarter
- 20 days annual leave + public holidays
- Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
- Referral bonuses & flash bonuses
- Top of the line equipment
- Annual company retreats to provide great internal networking opportunities
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Skills
As published by greenhouse · 9 questions
Basics
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- GDPR Acknowledgement
- We are committed to providing an inclusive and accessible hiring experience. Do you require any reasonable accommodations or additional support during the recruitment process or, if successful, to perform this role on-site, if required?