Gaming Cashier Cat 4

Gaming Cashier Duties-

• Maintains and reconciles a cash drawer, and secures cash, coupons, forms, and other related inventory associated with cashiering.
• Pay out winning Sports Wagering tickets.
• Exchanges cash or coupons for customers in adherence with established procedures.
• Cashes checks for customers in accordance with established procedures.
• Prepares, issues and receives banks from Team Members of other departments.
• Assists slot operations in preparing jackpot payouts for customers.
• Maintain and secure all cash and cash equivalents in possession, while providing accurate reporting and financial transactions through the POS system.
• Performs all cashiering duties in assigned areas as requested, this could include special assignments.
• Handles customer complaints and solicits the support of a supervisor as needed.
• Follows the respective duties and responsibilities of the position as delineated, listed and outlined in Internal Controls Section 465a.16.
• Ensures all AML and Title 31 procedures are followed and tracked accurately.
• Permitted to work as Count Room Attendant - CAT 4, but not on the same gaming day as working or performing duties under the Gaming Cashier- CAT 4 rold.
  • When working as Count Room Attendant - CAT 4, they are not permitted to preform any work activity that potentially involves their Gaming Cashier - CAT 4 work from a previous shift.

Sports Wagering Duties -

• Cash or sell sports wagering tickets.
• Accurately maintains a bank and reconciles at the end of their shift for all transactions handled.
• Verifies Winning tickets with supervisor / manager approval where necessary.
• Acts as a point of contact for guests who have question about sports wagering and bet placement.
• Communicates with management of any issues or concerns they may be presented with.
• Contacts management if there are any issues with equipment, wagering tickets, guest issues whenever necessary.
• Issue and Reprint Players Cards; Issue Promotions.
• Gives exceptional customer service to all guests who are in the facility.