Connect over MCP — free, no account needed to search.VIP client project manager at KGI Life Insurance's head office in Taipei: receives, dispatches, and tracks high-end customer requests, coordinates cross-department resolution through to case closure, and supports channel VIP campaigns, training materials, and VIP community management.
一、VIP客戶個案管理
(1)VIP客戶需求接收，分派及追蹤(必要時緊急案件處理)
(2)客戶需求跨部門(產業)協調客戶需求並回應
(3)VIP個案管理追蹤，需求結案
二、業務推動
(1)協助通路推動VIP客戶專案
(2)推廣教案製作，通路客服
(3)VIP社群經營
Senior planning specialist in the customer service department of Yuanta Life Insurance's Taipei headquarters. Day to day: optimizing customer service operations and systems, submitting requirements and drafting test plans, and producing customer service statistics and reports.
1.數位專案統籌管理：啟動、規劃、執行、監控、結案 2.專案需求釐清：制定規格書及協助需求單位和開發人員間溝通，規劃最適方案 3.數位平台經營：訂定數位平台經營指標及達成計畫，發展新功能及體驗設計、日常營運作業維護 4.新興科技導入：研究規劃新興科技(例如: AI/大數據/RPA…等工具)導入，以提升作業效率、使用者體驗，創造新的數位服務
Channel planning specialist in SinoPac Securities' business management department in Taipei. Day to day: analyzing business performance and peer/industry dynamics, leading projects, and planning, tracking, and managing channel development, KPIs, and strategy. Core skills: data analysis and project management.
1.網路設備維護 L2 & 3 Switch、VLAN規劃、外點單位網路維護 2.防火牆、WAF、Proxy、NDR、Citrix等設備維護 3.機房管理及數據線路規劃 4.資安弱點修復
Project manager at Systex Corporation (精誠資訊) leading a team stationed at the client's site to deliver products, handling schedule and staffing planning, internal team coordination, and client communication with regular project reporting. Financial internet-banking domain knowledge is a plus but not required.
1、 協助產品開發專案之進度追蹤與執行管理。 2、 協調研發、法規、品保、生產等單位，確保各項工作依計畫執行。 3、 協助新產品開發、上市前準備及時程安排。 4、 追蹤委外廠商及外部合作單位之工作進度。 5、 擔任委託開發客戶與內部部門之溝通橋樑，彙整客戶需求、整合資源並進行回覆。 6、 其他專案管理相關行政事務及主管交辦事項。
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