GENERAL CLERK
Summary
Process, sort, and deliver mail/packages for military personnel at Nellis Air Force Base using postal systems and Microsoft Access.
SUMMARY
Under the direction of the Lead General Clerk, the General Clerk is responsible for providing excellent customer service to military customers by assisting customers with mail services at Nellis Air Force Base. This role is responsible for the accurate processing, sorting, tracking, and delivery of official and personal mail and packages in a military postal environment.
Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.
DUTIES AND RESPONSIBILITIES
- Some travel to a variety of locations in the Las Vegas area.
- Must be able to meet all requirements of OV vehicle policies and travel:
- Between worksite locations
- Within the community
- Deliver and distribute mail and packages throughout Nellis Air Force Base to places such as the dormitories.
- Utilize Microsoft Access to generate mailing labels and forward mail.
- Process returned mail in accordance with United States Postal Service standards.
- Process and document all packages into AMPS (Automated Military Postal System) for tracking.
- Greet postal customers in a friendly, professional, and efficient manner.
- Retrieve mail and packages for military customers.
- Assist patrons with mail-related in-processing and out-processing procedures.
- Sort and distribute mail by address and designated route.
- Process and meter outgoing mail using the Pitney Bowes mailing system.
- Complete all required annual training based on labor code, as well as security training through the military network.
- Maintain a clean, safe, and organized work environment.
- Maintain weekly and quarterly checklists for the Postal delivery van and ensure the van is clean.
- Manage and maintain the highest level of accuracy of mailroom functions such as sorting and distribution of official mail and postal meter procedures.
- Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
- May be assigned other duties as needed.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.