General Manager - Atura Blacktown
Description
General Manager - Atura Blacktown | Full-timeAbout EVT: Atura Blacktown is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers.At Atura, we’re a people place: unconventional, social and full of energy. Our hotels are designed for connection, comfort and community. Whether you’re pouring drinks, sharing local tips or welcoming guests with a warm smile, you’ll be part of a team that’s Always Open to possibility. Join us and help create the kind of place people never want to leave.EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there are no limits on where your career could take you.Key Responsibilities:Lead the whole hotel operation as chief host, staying visible and approachable and ensuring smooth running during peak periodsGrow revenue ahead of market, with a primary focus on rooms, occupancy and room ratesManage monthly budgets, Profit and Loss reports and forecasts, with tight cost control and strong internal controls over security, stock and financesBuild a highly engaged ELEVATE culture through performance management, coaching and the development and retention of high potential team membersDeliver exemplary customer service and act on guest feedback and reviews from all digital platforms and in personMaximise the use and presentation of the property’s physical space to lift asset returns and improve the guest experience What You’ll Bring:Previous experience working as a GM in full-service hotels.Commercial thinking, with an understanding of sales strategy, customer acquisition, sales operations and sales leadershipAwareness of competitor activity and market trends, and an eye for new revenue generating or cost saving initiativesConfidence in budgets, Profit and Loss reports and forecastsThe ability to lead and supervise a team, setting clear direction, delegating fairly, coaching and recruiting high calibre team membersPrompt, clear decision making, including tough choices and considered risks, with ownership of actions, projects and peopleStrong persuading and influencing skills, with the ability to build relationships with customers, owners, suppliers, team members, the local community and the EVT GroupA commitment to role modelling our Code of Ethics and Business Conduct, policies and procedures, with a focus on risk mitigation and Work Health and Safety How You Work:Inclusive leader: values diverse perspectives; builds belonging.Hands-on and non-hierarchical: leads from the front.Growth mindset: learns, shares, and levels up others.Resilient and solutions-focused: stays calm, moves fast. Perks from Day One:As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.$2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.Seasonal perks at Thredbo.Rapid career growth across our hotel and entertainment network.Paid parental leave; community and volunteering opportunities.Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process. Apply Now:Join Atura Blacktown and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.Apply online now and submit your CV. You’ll be taken to our secure EVT careers portal (powered by Dayforce), our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.We welcome applicants from all backgrounds and review applications as they come in, so don’t wait! We can’t wait to see the places your career will go with EVT.