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Club Elite and Club Fitness

Discussion

General Manager - Greater St. Louis Area

Open 31d

Community | Action | Recognition | Experience

OUR VISION is to be the elite health and fitness provider in every community we serve.

OUR MISSION is to provide the best experience for everybody to improve their quality of life through fitness.

Overview

The General Manager partners with senior leaders to align club priorities with the organization’s mission, vision, and goals. They lead by example, collaborating with various teams, holding staff accountable, and ensuring exceptional member experiences. Success in this role means keeping the club clean, functional, and friendly while creating an environment where employees and members thrive.

Compensation & Benefits

  • Employee Stock Ownership Plan (ESOP): As an employee-owner, you’ll earn shares in the company at no cost to you, building long-term wealth as the company grows.

  • Additional Earning Potential: Eligible for monthly commission and bonus opportunities, based on performance

  • Additional Perks & Benefits: Comprehensive benefits package including health, dental, vision, and more!

Core Responsibilities

Operational Excellence

  • Lead day-to-day club operations, ensuring a clean, functional, and friendly environment at all times.

  • Partner with the operations, IT and maintenance teams to proactively address and resolve facility issues.

  • Ensure all company policies, procedures, and standards are consistently met.

  • Manage scheduling, payroll, and labor budgets to operate efficiently.

  • Hold staff accountable to performance standards and behaviors that reflect our values.

Leadership & Staff Development

  • Recruit, hire, and onboard a high-performing team successfully.

  • Provide ongoing coaching, training, and development to staff and Personal Trainers.

  • Foster a culture of engagement, accountability, and fun that drives employee retention.

  • Lead by example — visible, approachable, and actively involved in the daily member and employee experience.

Revenue Growth & Member Retention

  • Drive membership sales and retention through exceptional service and consistent follow-up practices.

  • Be the fitness expert in the club, develop Personal Trainers to grow client bases and deliver measurable results.

  • Create and oversee programming that builds member engagement and loyalty.

  • Actively manage KPIs, including membership growth, personal training revenue, and member satisfaction scores.

  • Build strong relationships with members, ensuring needs are met and feedback is addressed quickly.

Community & Culture

  • Represent the club within the local community, building partnerships and awareness.

  • Promote a culture of inclusivity, motivation, and accountability that aligns with our mission.

  • Inspire employees and members by celebrating milestones and results.

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