General Manager
The General Manager oversees the day-to-day operation of all four major areas of hotel operations – Front Office, Housekeeping, Maintenance, and Food and Beverage. Ensures that the hotel is operating within budget guidelines from ownership group and quality guidelines from brand.
Coordinates with corporate recruit to ensure proper staffing levels for hotel, manages personnel, budget performance, and financial controls. Resolves guest concerns that have been escalated from other Guest Service personnel.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
- College Degree (BS/BA) preferred or equivalent work experience.
- Five years’ experience supervising at least 15 associates.
- Three years’ experience in hotel management, including managing budgets.
- High school diploma or equivalent.
- Bachelor’s degree preferred.
- Prior experience working in Hilton or Marriott family of hotels preferred.
SUMMARY OF ESSENTIAL JOB FUNCTIONS
- Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
- Must be able to stand for eight hours, bend, stretch and reach.
- Must be able to communicate with other associates and/or guests.