General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Briad Group (The). The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Create a vibrant, engaging atmosphere by leading with enthusiasm, professionalism, and authenticity.
• Foster a culture of engagement at every level while attracting, developing, and retaining top hospitality talent.
• Lead by example, setting high standards in appearance, behavior, and service excellence.
• Maintain high visibility during peak operational hours, including evenings and weekends
• Empower associates to channel their passion and enthusiasm to positively influence guests and colleagues.
• Build meaningful connections with guests by being thoughtful, adaptable, and present.

• Consistently exceed guest expectations through exceptional service and memorable experiences.
• Maintain a spotless, well-maintained, and brand-compliant property.
• Actively engage with guests to gather feedback, strengthen relationships, and enhance satisfaction.
• Ensure full compliance with Marriott brand standards and service behaviors.
• Partner with Bradford Rooftop Management for seamless guest experience and operational excellence

• Prepare and execute annual operating budgets, sales, and marketing plans to achieve targeted results.
• Analyze financial performance to drive revenue growth, profitability, and return on investment.
• Leverage technology platforms and distribution channels to maximize market share.
• Lead capital planning and asset management initiatives in partnership with senior leadership.

• Develop and implement programs that enhance team member engagement and performance.
• Establish succession planning to build a strong leadership pipeline.
• Set clear performance and development goals; provide ongoing mentoring, coaching, and feedback.
• Oversee staffing, compensation, and disciplinary actions in accordance with company policies.

• Ensure a safe and secure environment for guests, associates, and hotel assets.
• Serve as a brand ambassador and public relations representative within the local community.
• Encourage and support team involvement in community organizations and initiatives.

• Required: Previous Hotel General Manager experience, or 3+ years as an Assistant General Manager at a Marriott or Hilton branded property.
• Preferred: Prior brand experience.
• Plus: Previous experience in the local or similar market.

This company is an equal opportunity employer.

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