General Manager

Position summary

We are seeking a dynamic and results-driven General Manager to lead the Marriott Jeddah Madinah Road property. The ideal candidate will bring strong leadership, exceptional operational expertise, and a deep understanding of the Middle Eastern hospitality market. The General Manager will be responsible for overall hotel performance, guest satisfaction, financial results, and brand compliance while driving a high-performance culture aligned with Marriott’s core values.

Key responsibilities

Leadership & strategy
Provide strategic direction and hands-on leadership across all hotel operations
Foster a culture of excellence, accountability, and team engagement
Act as the primary ambassador of the Marriott brand within the local market
Drive alignment with Marriott International standards and brand expectations

Operations management
Oversee all departments including Rooms, F&B, Engineering, Sales & Marketing, and Finance
Ensure exceptional guest service delivery and consistently high guest satisfaction scores
Maintain compliance with local regulations, health & safety requirements

Financial performance
Develop and execute annual budgets, forecasts, and business plans
Drive revenue growth, GOP improvement, and cost management initiatives
Analyze market trends and competitor performance to maximize profitability

Sales & market positioning
Lead commercial strategy in partnership with Sales & Marketing teams
Strengthen relationships with key corporate accounts, government entities, and travel partners
Identify new revenue streams and market opportunities

People & culture
Build, mentor, and retain a high-performing leadership team
Promote talent development, succession planning, and Marriott culture
Ensure employee engagement and a positive work environment

Qualifications & experience

• Minimum 5+ years’ experience as a General Manager in a branded hotel environment
• Mandatory Middle East experience, with strong understanding of regional market dynamics
• Proven track record in delivering financial results and operational excellence
• Strong leadership and team development capabilities
• Excellent stakeholder management and communication skills
• Experience with Marriott systems and brand standards is highly preferred

Key competencies

• Strategic thinking and execution
• Financial acumen and business orientation
• Guest-centric mindset
• Cultural awareness and adaptability
• Strong decision-making and problem-solving skills

Why join Marriott?

Be part of a globally recognized hospitality leader
Opportunity to lead a flagship property in a high-growth market
Competitive compensation and executive benefits
Career growth within Marriott International

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates