German Customer Care (Deutsch) | HOME OFFICE Porto | Healthcare
Posted
Description
German Customer Care – fully remote healthcare role for candidates living in the Porto area.
✅ Apply in one easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/german-customer-care-porto-healthcare/net/
✅ Location: Remote – Porto area
• Fully remote work within 50 km of Porto Office Park
• Work schedule: Monday–Sunday, 24/7 rotational shifts (full-time: 40h/week, 5 days/week, with 2 rotating days off)
• Occasional night shifts between 22:00 and 07:00, with applicable allowance
• Fast and fully online recruitment process
✅ Project:
As a German Customer Care Advisor, you will support customers using diabetes-care and medical devices.
You will combine customer service with basic technical guidance in a structured international healthcare project.
✅ As a Customer Care Advisor you will:
• Support customers by phone, email and chat
• Answer questions about diabetes-care devices and services
• Guide users through basic troubleshooting
• Assist with orders, renewals and documentation
• Maintain accurate records and escalate complex cases
✅ Competitive salary and remuneration system:
• Base salary: €1,100 gross/month x14
• Fixed project bonus: €300 gross/month
• Extra Project Bonus: €125 gross (part of a total of €1,500 gross paid monthly during the first year of contract!)
• Night shift allowance: 25% for each night hour worked
• Meal allowance: €7.63 net/day, approximately €167/month, via meal card
Total monthly package: €1,525 gross/month €167 net/month meal allowance applicable night allowance, plus 2 extra base-salary payments per year (€2,200 gross total)
✅ What we offer:
• Full-time 6-month fixed-term contract with possibility of extension
• Fully remote work within the Porto area
• Full paid training provided
• Work equipment delivered to your address
• Private Health Insurance from Day 1
• Fast online recruitment process
✅ Requirements:
• German at C2 level
• English at B2 level or higher
• You live within 50 km of Porto Office Park or are ready to relocate to the eligible area
• Customer-focused communication skills
• No previous experience required
✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.
Interested in this German Customer Care Porto opportunity?
Apply with your CV – your new job is just a click away!
Explore more jobs in Portugal
Related Searches:
German Customer Care Porto · German-speaking jobs Portugal · Remote jobs Porto · Healthcare customer support · Medical device customer service · German jobs Porto · Deutschsprachige Jobs Porto · Homeoffice Portugal
✅ Ready to apply? One easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/german-customer-care-porto-healthcare/net/
✅ More German-speaking jobs in Portugal can be found on our job board: https://prorekruter.com
✅ Apply in one easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/german-customer-care-porto-healthcare/net/
✅ Location: Remote – Porto area
• Fully remote work within 50 km of Porto Office Park
• Work schedule: Monday–Sunday, 24/7 rotational shifts (full-time: 40h/week, 5 days/week, with 2 rotating days off)
• Occasional night shifts between 22:00 and 07:00, with applicable allowance
• Fast and fully online recruitment process
✅ Project:
As a German Customer Care Advisor, you will support customers using diabetes-care and medical devices.
You will combine customer service with basic technical guidance in a structured international healthcare project.
✅ As a Customer Care Advisor you will:
• Support customers by phone, email and chat
• Answer questions about diabetes-care devices and services
• Guide users through basic troubleshooting
• Assist with orders, renewals and documentation
• Maintain accurate records and escalate complex cases
✅ Competitive salary and remuneration system:
• Base salary: €1,100 gross/month x14
• Fixed project bonus: €300 gross/month
• Extra Project Bonus: €125 gross (part of a total of €1,500 gross paid monthly during the first year of contract!)
• Night shift allowance: 25% for each night hour worked
• Meal allowance: €7.63 net/day, approximately €167/month, via meal card
Total monthly package: €1,525 gross/month €167 net/month meal allowance applicable night allowance, plus 2 extra base-salary payments per year (€2,200 gross total)
✅ What we offer:
• Full-time 6-month fixed-term contract with possibility of extension
• Fully remote work within the Porto area
• Full paid training provided
• Work equipment delivered to your address
• Private Health Insurance from Day 1
• Fast online recruitment process
✅ Requirements:
• German at C2 level
• English at B2 level or higher
• You live within 50 km of Porto Office Park or are ready to relocate to the eligible area
• Customer-focused communication skills
• No previous experience required
✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.
Interested in this German Customer Care Porto opportunity?
Apply with your CV – your new job is just a click away!
Explore more jobs in Portugal
Related Searches:
German Customer Care Porto · German-speaking jobs Portugal · Remote jobs Porto · Healthcare customer support · Medical device customer service · German jobs Porto · Deutschsprachige Jobs Porto · Homeoffice Portugal
✅ Ready to apply? One easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/german-customer-care-porto-healthcare/net/
✅ More German-speaking jobs in Portugal can be found on our job board: https://prorekruter.com