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German & English Customer Support Specialist | Umhlanga

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Location: Umhlanga, South Africa (On-site)

Salary: R24,000 gross/month + Medical Aid + Relocation Perks

Are you fluent in German and English and ready to build a career with a global leader? Concentrix is hiring Customer Support Specialists to join our dynamic team in the vibrant coastal hub of Umhlanga!

Enjoy a fantastic work environment steps away from world-class beaches, modern amenities, and a thriving business community.

What We Offer

  • Competitive Pay: R24,000 gross per month
  • Health Coverage: Comprehensive Medical Aid for the employee
  • Relocation Support:

    • 1 local flight to Durban prior to your start date
    • 20 nights of premium accommodation (arranged by Concentrix)
  • Career Growth: Hands-on training and ongoing career development opportunities

Key Responsibilities

  • Deliver exceptional customer support in both German and English via phone, email, and chat.
  • Resolve inquiries efficiently while providing a high-quality customer experience.
  • Work dynamically across a 24/7 rotating schedule on-site at our Umhlanga office.

Requirements

  • Languages: Native or fluent proficiency in both German and English.
  • Education: Matric / Grade 12 qualification is essential.
  • Work Authorization: Must possess a valid South African ID or a valid residence permit.

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