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German-Speaking Customer Service Representative

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About the Role

We are currently looking for German-speaking Customer Service Representatives to join our international team in Greece. In this role, you will support customers on behalf of a globally recognized company and contribute to delivering an outstanding customer experience.

Key Responsibilities

  • Handle incoming customer inquiries via phone, email, and/or chat
  • Provide professional support regarding products and services
  • Assist customers with technical or administrative issues
  • Accurately document customer interactions in internal systems
  • Ensure high levels of customer satisfaction
  • Follow company quality standards and service procedures

Your Profile

  • Fluent German (C1/C2 level)
  • Good command of English (B1-B2 level)
  • Strong communication skills and customer-oriented mindset
  • Problem-solving skills and structured working style
  • Basic computer literacy
  • Team player with intercultural awareness
  • Previous customer service experience is an advantage but not mandatory

What We Offer

  • Competitive salary package with performance bonus
  • Paid training
  • Multicultural and international work environment
  • Career development opportunities
  • Relocation support (depending on location)
  • Modern office facilities or remote work options (depending on the project)
  • Additional benefits and employee discounts

Why Greece?

Live and work where others go on vacation. Greece offers an excellent quality of life, sunny climate, vibrant international communities, and a relatively low cost of living.

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