Global Ethical Manager
About the Role
The Global Ethical Manager will lead the development and delivery of the Argos Global Ethical strategy for Clothing & General Merchandise by guiding internal teams and supporting suppliers. You will develop and deliver a risk-based programme of ethical audits to drive improved commitment and continuous improvement throughout the Argos supply base.
You will be a pivotal support in the global delivery of onboarding assessments and site assessments and provide a rapid response to supplier, site and human rights issues as required.
This is a fixed-term contract for 6 months. Hybrid between Coventry and Home.
What I am accountable for
- Develop supplier facing policies in association with relevant stakeholders and ensure effective implementation and compliance
- Develop and deliver risk-based programme of supplier assessment ethical audits and environmental audits covering clothing, general merchandise and associated print, packaging and key indirect service providers
- To deliver ethical expertise and effective issue management, as well as oversee the escalation process as required
- Liaise with and influence outside agencies regarding ethical issues or audit standards
- Train and develop colleagues to ensure competence and consistency in supplier auditing and supplier management
- Identify emerging supply base risks based on knowledge of current and industry trends
- Develop and maintain reporting to support continuous improvement
- Manage the escalation and derogation process
- Maintain flexibility to provide a rapid response to supplier issues as and when required
- To identify and rectify any unacceptable practices at suppliers related to ethical and health & safety, working closely with the Category Technical teams and Commercial teams to ensure satisfactory conclusion of all issues in a timely manner
- Collaborate with technical and commercial teams to address ethical non-conformances at factories
- Risk based programme of ethical audits delivered to time and budget
- Unacceptable practices at suppliers related to ethical, health & safety environmental standards identified and rectified to a satisfactory conclusion in a timely manner
- All supplier visits documented, with clear actions that are followed up and closed out to the appropriate timescales
- Supplier facing policies in place, trained out and reviewed
- Improvement in supplier KPI’s relating to ethical standards
- Assist with developing and taking the lead on implementing the Group’s Human Rights commitments for responsible product categories
What I need to know
- Experience in ethical management and issue resolution in general merchandise, clothing, electrical and/or food retail auditing
- Lead auditor for social auditing skills with audit experience
- Health & safety/environmental management systems training
- Knowledge of fraud detection techniques
- Knowledge of root cause analysis techniques
- Data analysis and management skills and good IT skills
- Full driving licence as this role does involve travel
- Great attention to detail and the ability to follow issues through obsessively, with high standards for self and others and a fair but firm attitude.
- Self-motivated to work on own initiative as well as within a team.
- Able to build collaborative relationships through matrixed structure, networking internally and externally.
- Strong organisation and planning skills.
- Excellent verbal and written communication skills and able to communicate at all levels
This is a fixed-term contract for 6 months. Apply now to hear more.