Global Insight & Engagement Director

#### Company description Ubisoft is a global leader in video games, with teams spread across the world creating original and memorable gaming experiences, from Assassin's Creed to Rainbow Six, including Just Dance and many more. We believe that diversity of perspectives drives progress for both players and teams. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown! Production Services provides the Creative Houses and the Creative Network with the standards, tools, specialized expertise and content needed to create our games. #### Job description - Reporting to the VP Production Services, you will be responsible for the strategy, performance and evolution of Ubisoft's global Insight & Engagement organization. By bringing together User Research, Game Analytics and Global Strategic Insights, you will strengthen the understanding of players, improve the quality of decisions and increase the impact of insights on production and business decisions. - You will establish a coherent decision-support ecosystem across historically independent disciplines, fostering better collaboration, greater operational efficiency and measurable impact on Ubisoft's production activities. What you will do - Define the vision, operating model and roadmap of the Insight & Engagement organization. - Connect User Research, Game Analytics and Global Strategic Insights within a unified decision-support ecosystem. - Facilitate collaboration and data sharing between the different disciplines where relevant. - Establish service offerings, governance models and ways of working with the Creative Houses. - Build trusted relationships with the Creative Houses and production leaders so that insights actively influence key decisions. - Lead the global teams of User Research, Game Analytics and Global Strategic Insights. - Improve the integration of insights into production planning, game design, development, launch and live operations. - Find the right balance between global standards and methodologies and the specific needs of productions. - Drive the operational performance, adoption, efficiency and measurable business impact of all services. - Build and develop a high-performing organization made up of leaders and experts. - Motivate function leaders to continuously evolve, modernize and strengthen their capabilities to stay at the forefront of industry practices. - Leverage generative AI to improve the speed, scalability and reliability of insight production. - Promote player-centered and data-driven decision-making across Ubisoft's global production ecosystem. #### Qualifications Key success indicators - The Insight & Engagement organization is recognized as a trusted strategic partner by the Creative Houses. - Increased adoption of insights in production-related and company-wide decision-making. - Improved player focus and quality of decisions within productions. - High utilization rate, strong satisfaction and significant impact of research, analytics and strategic insight services. - Improved operational performance and efficiency across all Insight & Engagement functions. - Establishment of a scalable, coherent and effective operating model across all disciplines. - Measurable contribution to production results and company performance. #### Additional information This role is based in Paris or Montreal.