Global People Operations Lead

Key Responsibilities:

- Manage the end-to-end employee lifecycle, including onboarding, documentation, employee support, performance management and offboarding.

- Own day-to-day HR Operations and ensure smooth execution of employee-related processes.

- Serve as a key point of contact for employees, addressing HR queries and employee relations matters.

- Manage employee documentation, personnel records, letters and other HR-related documentation.

- Maintain accurate employee information and manage HRIS data and records.

- Support onboarding and ensure a smooth new joiner experience.

- Coordinate employee exits, including exit documentation and related processes.

- Support performance management cycles and assist managers with documentation, PIPs and employee-related processes.

- Coordinate payroll inputs and support employee benefits administration.

- Manage leave records and support employee-related policy administration.

- Handle employee grievances and support resolution of workplace and people-related concerns.

- Drive employee engagement, culture-building initiatives, team events and employee experience programs.

- Manage internal HR communication and support the implementation of HR policies and processes.

- Support recruitment coordination, including interview scheduling, candidate communication, offer documentation and onboarding.

- Partner with managers and leadership on day-to-day people matters.

- Work closely with global stakeholders to ensure effective coordination and a consistent employee experience.

Required Experience:

- 7+ years of experience in HR Generalist, HR Operations or People Operations roles.

- Strong hands-on experience in HR Operations and end-to-end employee lifecycle management.

- Experience in employee onboarding, documentation, HRIS, employee records and offboarding.

- Good exposure to employee relations and grievance handling.

- Experience supporting performance management, payroll coordination and benefits administration.

- Ability to independently manage day-to-day HR activities and employee queries.

- Strong written and verbal communication skills.

- Good stakeholder-management and interpersonal skills.

- Ability to handle sensitive employee matters with discretion and professionalism.

- Comfortable working in a fast-paced and evolving environment.

- Experience working with global stakeholders or teams would be an advantage.

- Comfortable working in an onsite environment.

Qualifications:

- Bachelor's degree required - MBA or postgraduate qualification in HR preferred.