Golf Customer Service Attendant
DUTIES: Under the supervision of the Golf Course Professional, the Customer Service Attendant will:
- Assume responsibility for customer service including excellent telephone manners.
- Keep merchandise and displays clean, neat and orderly.
- Assume responsibility for Point of Sale transactions including checking golfers in and out for their scheduled tee time.
- Assume responsibility of cash/credit card transactions in Point of Sale system while on duty.
- Maintain the accuracy and credibility of reserved time starting sheets and reservations.
- Direct golf car maintenance concerns to the Golf Professional.
- Maintain order and control of the 1stand 10thtees while being alert to all activity in the tee areas.
- Be especially watchful for new players and/or visiting golfers to ensure that they will not be overlooked because of their lack of understanding of our procedures
- Ensure play on the course proceeds in a manner that mirrors starting times on the first tee.
- Continually monitor the golf course and educate players in the many ways wasting time can be avoided.
- Eliminate excessively long playing time.
- Ensure that the course regulations are observed.
- Help players understand the specific local rules, and deal with any emergencies that may arise.
- Be available to work weekends and holidays.
- Lift, refill and replace water coolers throughout the golf course
- Empty trash cans on course when needed.
- Responsible for all areas covered in the operations manual for golf course
- Follow all safety procedures that pertain to the duties performed. Support all aspects of the Peoria Park District’s safety program.
- Report any vandalism, unusual condition, emergency situation, or incident to the Golf Course Professional.Perform other related duties as assigned