Graduate Engineer Trainee (Helpdesk)
Description
Overview
Chi Networks, a
Chicago-headquartered IT company with a strong presence in India, is seeking
dynamic and results-driven enthusiastic and skilled Graduate Engineer
Trainees to join our growing team in New Delhi. This is a full-time position for recent
graduates who are passionate about technology and eager to kickstart their
careers in a dynamic IT environment. As
a GET, you'll work alongside experienced professionals, gaining hands-on
experience in various domains such as managed services, cloud computing, and
network/security operations. You will be
supporting Indian and US clients.
Key
Responsibilities
● Learn and assist with implementation/
maintenance of IT infra for clients
● Support the team in delivering managed
services, including system monitoring, troubleshooting, and issue resolution
● Contribute to our cloud offerings by
helping with deployment, configuration, and management of cloud resources (e.g. AWS, Azure)
● Gain exposure to Security Operations
Centre (SOC) and Network Operations Centre (NOC) functions, assisting with
incident response and monitoring
● Collaborate with senior engineers on
various projects and tasks
● Participate in training and development
programs to enhance technical skills and product knowledge
● Adhere to company best practices and
client service level agreements (SLAs)
Requirements
Qualifications
● Education: BCA/
MCA/ B.Tech./ B.E. from a recognized
university
● Communication: Excellent English verbal and written
communication skills
● Technical Aptitude: Strong foundational knowledge of computer
science principles, networking concepts, operating systems (Windows, Linux),
and databases
● Basic understanding of cloud computing
platforms (e.g. AWS, Azure, Google Cloud)
● Eagerness to learn and a proactive,
problem-solving attitude
● Ability to work both independently and as part
of a team
Location & Additional Details
● Work Timings: 24x7 environment. Employees will be needed to work in night
shifts
● Work Days: 5 days per week, with consecutive/ staggered
week offs, any 2 days of the week
● Job Type: Full-time, on-site
● Location: New Delhi, India
● Mandatory: Candidates must be based in or willing to
relocate to New Delhi for this position