SUMMARY

The primary purpose of this position is to perform a variety of tasks to improve and maintain the physical quality of the assigned properties. The incumbent performs general work to clean and prepare property grounds and units, maintain landscaping, and light maintenance duties. This position might also require using a variety of hand-held tools when required.

All activities must support Advantix’s strategic goals and objectives and produce results that accomplish the goals of the overall organization.

ESSENTIAL JOB FUNCTIONS

Primary areas of responsibility and tasks that may typically be expected include but are not limited to:

• Utilizes maintenance and gardening tools and equipment to complete daily tasks.
• Cleans and clears debris from property grounds.
• Cleans and makes ready apartment units as needed.
• Performs cleaning and upkeep of common areas and property as needed, including but not limited to wet and dry mopping floors, windows, cleaning and sanitizing surfaces, removing trash and debris.
• Patrols grounds, common areas and parking facilities. Identifies and reports maintenance hazards or other property condition concerns.
• Performs general labor work as assigned including loading, unloading, and moving materials.
• Completes all assigned tasks in a timely and efficient manner.
• Operates a variety of tools while adhering to safety protocols.
• Ensures tools are cleaned and stored properly.
• Ensures regulated and proper gloves, safety glasses and clothing are worn.
• Complies with all applicable codes, regulations, governmental agency, and Company directives related to building operations and work safety.
• Assists the Maintenance Technician when needed.
• May interact with tenant’s day to day.
• Performs other related duties as assigned.

BEHAVIORAL COMPETENCIES

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with sensitive topics and/or irate customers.

Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity. Uses appropriate judgment & decision making in accordance with level of responsibility.

Customer Service: Understands that all employees have external and/or internal customers that they provide services and information to; honors all the organization’s commitments to customers/residents by providing helpful, courteous, accessible, responsive and knowledgeable customer service.

Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; establishes rapport when working with others.

Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains friendly demeanor; values the contributions of others.

Results Orientation: Consistently delivers required results; sets and achieves achievable, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals.

Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on his/her public duty and presenting oneself as a credible representative of the organization to maintain the public’s trust.

Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.