Group Assistant Manager – Legal Operations
Job Purpose
Group Legal plays a critical role in supporting DP World's growth strategy, managing the legal risks of a highly diversified and geographically complex business. The Group Assistant Manager - Legal Operations will join a transforming legal function during a pivotal period of digital innovation and process excellence. This role offers exposure to enterprise legal operations at scale, diverse technical platforms, and a global team operating across emerging and developed markets.
Key Accountabilities
1. Legal Technology Systems Administration (35%)
Administer Sirion CLM platform on a day-to-day basis: manage user access, troubleshoot technical issues, maintain system hygiene (data quality, naming conventions, folder structures).
Administer JIRA Legal Service Management: manage intake request workflows, track matter allocation and status, generate operational reports and dashboards.
Support migration of agreements and templates into Sirion precedent bank; maintain version control, audit trails, and metadata accuracy.
Document and maintain standard operating procedures (SOPs) for all eight legal operations workstreams; update as processes evolve.
Coordinate with IT and external vendors on system implementations, upgrades, and technical issues; escalate strategic platform decisions to VP.
Manage user onboarding and training documentation for new Group Legal team members on legal operations systems and processes.
2. Document & Obligation Management (25%)
Execute day-to-day document management: file, retrieve, organize, and maintain version control across central legal repository.
Establish and enforce folder structure, naming conventions, and filing standards across Group Legal; train team members on compliance.
Support obligations management workflow: extract key obligations from executed agreements, enter into Sirion, maintain renewal date tracking and compliance triggers.
Create and maintain obligation tracking reports and dashboards for stakeholder groups; provide monthly reporting to VP.
Coordinate archival and transition of legacy contracts and documents into modern systems; liaise with IT on data migration.
3. Research, Knowledge & Compliance Support (20%)
Conduct regulatory and legal research on assigned topics (e.g., freight forwarding licensing frameworks, jurisdiction-specific compliance requirements).
Maintain transaction tracking documentation and support transaction bible uploads for M&A and major commercial transactions.
Support development and maintenance of legal playbooks, risk assessment frameworks, and policy repositories.
Assist with regulatory compliance monitoring across key regimes impacting Group Legal function; flag emerging requirements to VP.
Prepare research summaries and briefing documents using AI-assisted tools (Claude, legal insights platform); present findings to stakeholders.
4. BAU agreement reviews (15%)
Review and quality check BAU agreements such as NDAs, LOI, MoU.
Review commercial contracts against negotiation playbooks where available.
Coordinate requests for legal support incoming using JIRA.
5. Stakeholder Support & Operational Excellence (5%)
Respond to requests from Group Legal team members across HO, regions, and business units with accuracy and responsiveness.
Deal with data, reporting, process improvement analysis, and administrative requirements.
Participate in legal operations governance forums and steering group meetings; contribute operational insights.
Identify process bottlenecks and inefficiencies; propose solutions and collaborate on implementation.
Qualifications, Experience and Skills
Essential Qualifications and Experience:
- Bachelor's degree in Law, Business Administration, or related field (or equivalent professional qualification). Ideal candidate has passed the E&W SQE.
2–4 years of experience in legal operations, legal services administration, contract management, or related function.
Demonstrated experience with legal technology platforms (CLM, document management, matter management systems); strong learning ability required.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn new software quickly.
Strong written and verbal communication skills; ability to work effectively with lawyers and support staff across multiple locations.
Organized, detail-oriented, and proactive problem-solver with ability to manage multiple concurrent workstreams.
Preferred Skills:
Prior experience in in-house legal department or law firm legal operations.
Familiarity with Sirion CLM, JIRA, or similar enterprise platforms.
Experience with regulatory research or legal compliance documentation.
Exposure to legal operations frameworks and best practices (e.g., CLOC principles, ACC resources).
Experience working across emerging market jurisdictions or global organisations.
Basic familiarity with AI-assisted tools (e.g., Claude, ChatGPT) applied to legal workflows.