Group, Conference and Events Sales & Planning Executive/Agent

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Group, Conference and Events (GCE) Sales Executive, you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Sales & Lead Management

• Manage enquiries for groups, meetings, conferences and events.
• Qualify opportunities and identify client needs and event requirements.
• Prepare proposals and quotations in English and Polish.
• Negotiate rates, terms and contracts to secure business and maximize revenue.
• Follow up effectively to drive conversions and achieve sales targets.
• Identify opportunities to upsell accommodation, meeting space and additional services.
• Conduct hotel site inspections and client show rounds.
• Maintain accurate records and documentation within hotel systems.

Event Planning & Coordination

• Manage confirmed events from contract signing through the planning phase.
• Act as the main point of contact for clients during event preparation.
• Coordinate event requirements with all relevant hotel departments.
• Prepare detailed Banquet Event Orders (BEOs) and event documentation.
• Ensure all information is communicated accurately to operational teams.
• Coordinate event handovers to support flawless execution.

Collaboration & Administration

• Work closely with Food & Beverage, Operations, Front Office and other hotel departments.
• Ensure contracts, deposits and event documentation are completed accurately and on time.
• Deliver a consistently high level of customer service throughout the client journey.

• Experience in Conference & Events, Hospitality Sales, Hotel Operations or a similar customer-facing role.
• Strong sales and negotiation skills with the ability to convert enquiries into business.
• Excellent communication skills in English and Polish.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused, proactive and results-driven approach.
• Strong IT skills and confidence working with different systems.
• Positive attitude and ability to build effective working relationships across teams.