Group HR & Training Manager

We're hiring Group HR & Training Manager!

Location: Multiple Locations (Head Office, Restaurants, Central Kitchen & Project Sites)
Employment Type: Full-Time

About the Role:
Unlimited Group is seeking a highly experienced and dynamic Group HR & Training Manager to lead and oversee the full HR and training function across all group brands. This is a leadership role responsible for building, managing, and continuously improving the people strategy, ensuring operational excellence, workforce stability, and a strong performance-driven culture.

Key Responsibilities:

HR Strategy & Workforce Planning

• Develop and implement HR structures aligned with business growth and operational needs
• Lead manpower planning across restaurants, central kitchen, head office, and new projects
• Identify staffing gaps, risks, and organizational inefficiencies

Recruitment & Onboarding

• Manage end-to-end recruitment cycles across all business units
• Ensure proper candidate screening, hiring processes, and onboarding programs
• Build and maintain a strong talent pipeline for critical roles

Training & Development

• Design and manage training calendars across operations, service, kitchen, and leadership roles
• Implement Train-the-Trainer programs, certifications, and performance-based training
• Ensure training aligns with operational standards, guest experience, and brand quality

Performance Management & KPIs

• Develop and maintain job descriptions, KPIs, and performance review systems
• Support managers in performance evaluation, promotions, and improvement plans
• Ensure data-driven performance decisions

Employee Relations & Compliance

• Handle employee relations, disciplinary actions, and HR compliance
• Ensure alignment with labor laws and company policies
• Manage workplace culture, communication, and employee engagement

HR Operations & Administration

• Oversee payroll inputs, attendance, employee records, and HR documentation
• Coordinate with Finance on payroll processes and reporting
• Maintain accurate HR systems and documentation

Pre-Opening & Expansion Support

• Lead HR readiness for new openings, including hiring, onboarding, and training
• Align with operations and project teams to meet opening timelines
• Support post-opening stabilization and performance tracking

Reporting & Leadership

• Provide regular HR reports on recruitment, turnover, training, and performance
• Lead and develop HR and training teams across all locations
• Continuously improve HR processes and operational efficiency

Requirements:

• Bachelor’s degree in HR, Business Administration, or related field
• 7–10+ years of HR experience, with at least 3–5 years in a leadership role
• Strong experience in F&B, hospitality, or multi-site operations
• Proven experience in recruitment, training, performance management, and HR operations
• Experience in new openings and building HR systems from scratch is a must
• Strong knowledge of labor laws and HR compliance
• Excellent leadership, communication, and problem-solving skills