Guest Relations Manager
Posted Updated 1
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Description
Job summary
Responsible for ensuring reliable recognition of all repeat guests. Informs all departments of the guests' arrivals, special needs, requests and personal preferences. Contributes to guest satisfaction and profitability by leading employees in the guest recognition process.
Candidate profile
Education and experience
- High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR