Guest Relations Supervisor

Description

• Manage guests’ check-ins and check-outs smoothly
• Ensure a premium guest experience throughout the stay
• Handle guests’ inquiries and resolve complaints professionally
• Coordinate with housekeeping and operations teams
• Maintain high hospitality and service standards
• Follow up on guests’ feedback and satisfaction

Requirements

• 2–3 years of experience in the hospitality industry
• Previous experience in guest relations is highly preferred
• Fluent English speakers
• Strong communication and problem-solving skills
• Car owners are preferred (not a must)
• Ability to work in a fast-paced seasonal environment

Benefits

• Accommodation provided
• Competitive package
• Exposure to a premium hospitality environment
• Opportunity to work in one of the top summer destinations in Egypt