Guest Service Officer

Responsibilities

Deliver a variety of spa services (body treatments, massages, facials, waxing, and aromatherapy) in a safe and comfortable manner.
Maintain a clean and hygienic treatment room in accordance with established standards and procedures.
Uphold the highest standards of guest privacy and confidentiality.
Collaborate with other spa professionals to ensure seamless guest experience.
Participate in staff meetings, training, and product knowledge sessions as required.
Maintain a professional and courteous demeanor at all times, providing exceptional customer service.
Adhere to all company policies, procedures, and standards, including health and safety regulations.