HCM Implementation Project Manager
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Great Britain.About the opportunity
The HCM Implementation Project Manager is responsible for the management of external client engagements to implement Dayforce’s, Global HCM software platform.
Leveraging Dayforce's implementation methodology, the Project Manager drives the delivery of services according to the agreed upon scope, timeline and budget and ensures a high level of customer satisfaction.
The Project Manager manages multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Product Management and Support to ensure delivery. The Project Manager builds a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success.
What you’ll get to do
Manage multiple, concurrent projects ensuring quality, on-time and on-budget implementation
Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project
Proactively plans/utilizes a mix of global resources within a matrix environment to ensure maximum productivity
Set and manage customer expectations in regard to: project scope and timeline, Dayforce and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness
Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Blueprint document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure
Effectively transition customers to Support
Participate in project health checks and post go-live analysis on completed projects with PMO
Motivate team to document solutions and leverage and contribute to a solutions repository
Assist customer in driving the UAT process
Contribute to enhancement of Dayforce implementation methodology and PMO; provide feedback on tools and templates and contribute to best practices
Complete new release training on a timely basis; be familiar with new and/or enhanced functionality in each product release
Work with consultants on best practice consulting re: facilitating workshops, soliciting, and documenting requirements
Prepare Change Requests as required to capture change in scope and/or timeline
Independently organizes and performs most work required within assigned area
Develop relationships with payroll partners for achieving project deliverables
Skills and experience we value
Bachelor’s degree or equivalent experience
PMI/PMP or Prince2 certification would be an advantage
Minimum of 3 years of experience in human capital management applications consulting and/or project management
Global payroll experience would be highly desirable
Experience developing and managing project schedules, preferably using Smartsheets
Proficiency in Microsoft Office products and mastery of Smartsheets
Experience managing software implementations in a SaaS / Cloud computing environment an asset
Experience implementing one or more of the following applications: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Dayforce HCM (preferred)
Excellent customer relationship and business acumen
Ability to manage multiple projects & customers at the same time and manage competing priorities
Excellent organization, communication, resilience, and collaboration skills
Ability to drive results through a multi-disciplinary team with matrixed reporting relationships
Ability to lead and facilitate customer and internal workshops and sessions