Head Cashier
JOB PURPOSE:
Directs and maintains activities of Front-End Cashiers, Food Store Clerks, and service counter operations during assigned Shift.
ESSENTIAL DUTIES/RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but is not intended to be a conclusive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Supervise Cashiers, Food Store Clerk “I” and Service Counter Staff.
- Provides assistance to Cashiers relative to cash register punch discrepancies.
- Reviews and verifies all Cashiers’ tapes and supporting documentation at end of shift for accuracy; and justification when required.
- Trains Food Store Clerk “I”s relative to proper “bagging” procedures.
- Maintains cognizance of products and product code codes sold in the store, store documentation, advertising/promotions, programs, projects, policies, practices, procedures, rules and regulations and correspondingly answers customers’ questions. To also include Maolek Rewards/ Maolek Pricing.
- Maintains knowledge of “velocity codes”-codes that identifies produce, magazines, cased items, etc.-for ease of tabulating prices.
- May “bag” grocery items for customers when needed.
- Timely, informs management of problems and unresolved issues unable to handle.
- Verifies and documents cash, personal and “WIC” Program (Women, Infant & Children) checks, and food stamps count of each and all Cashiers at shift end; calculate total and secures funds in safe; and prepare deposits for bank
- Produce and display Think Specials daily
- Issues charges for approved clients.
- Orders change fund as needed.
- Prepares and completes closing reports at end of shift.
- Provides assistance relative to monthly and fiscal inventory.
- Directs customers to proper location when asked where items can be found.
- Displays and provides “role model” good customer service skills.
- Responsible for training new cashiers and re-training cashiers.
- Maintains communications with baggers and cashiers through daily short huddles.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
- Perform other duties as assigned by supervisor.