Head of Product

What You'll Do

You’ll lead the product execution across the business while assisting the CPO in developing the product strategy. You'll be responsible for defining and delivering a compelling product vision, building and coaching a high-performing product team, influencing engineering and ensuring alignment between product, customers, and company goals.

This is a hands-on leadership role that requires strategic thinking, operational rigour, and a deep understanding of SaaS and customer-centric development.

• Lead the product roadmap – prioritise initiatives, define success metrics, and communicate clearly to stakeholders.
• Be the messenger - Build internal buy in for product initiatives through strong story telling and communication around product strategy and value.
• Drive the product strategy – align it with company objectives, market opportunity, and customer needs.
• Mentor and grow the product team – provide clear goals, feedback, and development opportunities.
• Collaborate and influence cross-functionally – work closely with Engineering, Customer Success, Marketing, Sales, and Leadership.
• Champion the voice of the customer – bring data and insights into every decision; lead discovery processes.
• Measure success and iterate fast – use data to validate ideas, track adoption, and drive improvements.
• Own product lifecycle management – from ideation to sunset, ensure timely, quality releases.

Who You Are

• Proven experience in a senior product leadership role within a SaaS business (Head of Product, Director of Product, or similar).
• Strong strategic thinking, with a track record of delivering results in scaling environments.
• Deep understanding of agile product development and working closely with engineering teams.
• Excellent communication and storytelling skills – you can align and influence across all levels.
• A natural leader who inspires teams and builds a culture of ownership, experimentation, and accountability.
• Customer-obsessed, data-driven, and outcomes-focused.

Studies have shown that, while men will typically apply to a role when they have 60% of listed qualifications, women and marginalized communities tend to only apply when they meet 100% of the listed qualifications. Upholding marginalized communities is central to our core at AskNicely, so we encourage you to apply, even if you don't meet 100% of listed criteria.