Healthcare Business Analyst
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Summary
A Business Analyst role at a healthcare technology company, working across the full product lifecycle — eliciting and documenting requirements, mapping clinical workflows, supporting FHIR/HL7/EDI data integration analysis, and assisting with testing and UAT. Core focus is healthcare workflows, interoperability standards, and compliance (HIPAA).
Benefits:
- Health insurance
- Paid time off
- Parental leave
As a Business Analyst, you will work across the full product lifecycle, from discovery and concept validation to delivery and post-launch analysis. You will collaborate closely with product managers, UX designers, data engineers, and QA testers to define requirements, improve workflows, and optimize outcomes. A strong understanding of healthcare-specific workflows and terminology is essential.
Key Responsibilities:
Requirements Gathering & Product Documentation
Requirements Gathering & Product Documentation
- Elicit and document business, functional, and technical requirements from cross-functional stakeholders.
- Create detailed Business Requirement Documents (BRDs), Functional Specifications, User Stories, Use Cases, and Acceptance Criteria.
- Define complex field-level rules, interdependencies, and validation logic, especially in modules like:
Process Mapping & Analysis
- Model current and future-state workflows using BPMN, flow diagrams, and swimlanes.
- Conduct gap analysis between current platform capabilities and future product needs.
- Identify workflow inefficiencies and opportunities for automation or improvement.
- Align product workflows with evolving care models (e.g., virtual care, team-based care, chronic care management).
Stakeholder Collaboration
- Act as a liaison between business and technical teams to ensure mutual understanding of product goals.
- Lead requirement walkthroughs and backlog grooming sessions with internal stakeholders.
- Work with clinicians, operations leaders, and compliance officers to ensure regulatory and operational alignment.
- Serve as the “voice of the user” during design, development, and testing phases.
Data & Integration Analysis
- Collaborate with data engineering teams to define reporting logic, KPIs, and data validation rules.
- Help define API payload requirements, interface specifications, and system integration points.
- Support FHIR, HL7, and EDI-based data exchange requirements at a conceptual or field-level mapping level.
Testing & Quality Assurance
- Develop test scenarios, data sets, and expected outcomes based on requirements.
- Support User Acceptance Testing (UAT), identify issues, and validate solutions.
- Help triage production issues by analyzing root causes and clarifying expected behavior.
Required Qualifications:
- 8 years of experience as a Business Analyst in the healthcare technology or digital health sector.
- Familiarity with healthcare interoperability standards such as FHIR, HL7, or EDI.
- Understanding of privacy and compliance frameworks (e.g., HIPAA, HITECH, GDPR-equivalent for data protection).
- Exposure to working with EHRs, provider networks, or care coordination platforms.
- Ability to work with relational databases (e.g., MySQL, PostgreSQL) or tools like Looker/Tableau for validation.
- Experience working in fast-paced SaaS, product-led, or startup environments.