Healthcare Receptionist

Work for an employer who loves you back!

Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team.

Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved."

Cornerstone Care has a long history of serving patients in our region and with over 28 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference.

We are the best family care center across Southwestern PA and Northern WV for affordable healthcare.

Communicates effectively with a broad range of patients, community and organizational members.

Some of the key responsibilities are:

• Greets patients professionally and timely both in person and on the phone.
• Answers patient questions or properly refers to appropriate staff.
• Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
• Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
• Decreases patient anxieties by effectively explaining wait times and visit expectations.
• Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
• Collects and processes patient payments for services.
• Assists patients with billing questions, registration forms, sliding fee and other service applications.
• Verifies insurance eligibility and benefits.
• Selects appropriate insurance for visit type.
• Obtains authorization for services, when appropriate.
• Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
• Retrieves outside records to update patient charts for clinical teams.
• Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
• Balances daily payments and prepares bank deposits.