Heart Of The House Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Back of House Manager, you’re not just overseeing daily back of house operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Oversee back of house operations: Ensure high standards of cleanliness, organization, and efficiency across all kitchen support areas
• Manage inventory and ordering: Monitor and order crockery, cutlery, glassware, and supplies to align with business needs for events and daily service
• Control stock and costs: Conduct regular stock takes, analyze loss trends, and implement controls to minimize waste and maintain par levels
• Manage purchasing and invoicing: Raise purchase orders, reconcile invoices, and partner with suppliers to secure quality products within budget
• Support cross-functional collaboration: Partner with departments including Finance and Events to ensure smooth operations and strong working relationships
• Inspire and develop the team: Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build an engaged and high-performing team
• Uphold regulatory standards: Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.