Heavy Maintenance Lead
The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.
This position will provide daily direction and coordination for a specific group of Heavy Maintenance Technicians. Responsible for reviewing that HM technicians are being tasked efficiently and following up to ensure assignments have been completed to a high level of customer satisfaction and quality. Directly oversees and provides key communication for unresolved or high priority assignments. This position will conduct Heavy Maintenance operations throughout their region. Their skills and certifications will allow them to install, maintain, and repair any equipment that JF Petroleum Group markets.
Contributes to reviews on HM Technician performance to Service Manager and General Manager of Heavy Maintenance and makes recommendations on hiring, firing, and performance reviews. Works closely with Service Manager to review generated reports. Works closely with Service Manager, Sales, and provides a high level of customer satisfaction.
Job Duties:
- Provide excellent communication to Customers and Teammates
- Provide and ensure a high quality of workmanship is achieved, to meet customer expectations
- Perform as onsite working leader and point of contact for high priority and sensitive issues
- Complete Heavy Maintenance assignments to meet customer response time objectives
- Complete and submit paperwork as they are completed from the job site
- Complete onsite safety evaluations to ensure assignments are being completed safely
- Review jobs with Service Manager / Project Manager and/or Sales
- Review reports to ensure a high-level team performance is attained
- Issue input to Team and Supervisor on ideas of how to obtain a higher level of performance
- Maintain and ensure all company equipment is in a good working standing
- Ensure teams required certifications for Heavy Maintenance Level are up to date
- Will have obtained and maintain certifications required for HM level on equipment, products, and safety practices