Help Desk Analyst

Job Description The Help Desk Analyst I responds to inquiries and requests for assistance with the organization's computer systems or PC's. Identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences and reducing calls to the help desk. Coordinates with other Information Technology areas to resolve problems if necessary. \n Responsibilities & Duties: \n Customer Service \n \n Serves as the first level and primary contact for the customer contact with IT. \n…