Help Desk Analyst I

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. Understanding of Desktop Support and Software Licensing Services. Ability to image machines and install complicated software. Uses creativity and innovation to automate and streamline processes and procedures. Understands customer support, likes to work with people and can ensure that the customer is satisfied. Ability to troubleshoot in a high-level systematic way…