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Help Desk Engineer Level 2 (MSP) Location: New York City Work Model: Hybrid support with local client site visits MSP Experience: Required Technical Level: Tier 2 Tier 2 MSP Support We are an established New York based Managed Services Provider hiring a Help Desk Engineer Level 2 to support multiple client environments across Microsoft, cloud, networking, security, Windows, and macOS. This role is built for someone who understands the pace of an MSP help desk and can independently own tickets f…