Level 2 Service Desk Engineer
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Summary
Level 2 Service Desk Engineer at MSP efex/Compusult in Shepparton: resolving complex server, networking, Microsoft 365 and virtualisation issues across diverse client environments, handling escalations, mentoring juniors, and maintaining tickets and documentation. Core stack: Windows Server, M365, firewalls/switching/routing, VMware/Hyper-V.
Level 2 Service Desk Engineer | Shepparton Lead technical outcomes. Solve complex challenges. Help clients get more from their technology. We’re looking for an experienced Level 2 Service Desk Engineer to join our Shepparton team. This is an opportunity for a technically capable MSP professional who enjoys solving infrastructure, server, networking and cloud challenges while building trusted relationships with clients. If you’re looking for a role where you can take ownership, tackle complex te…