Help Desk I
Posted Updated 4
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Summary
Contract help desk role providing tier-1 IT support to end users: handling password and network access requests, researching and resolving reported technical issues, and responding to phone and email support tickets. Based in the Madison, Wisconsin area.
job summary: Provides support to end users on a variety of IT issues, including but not limited to providing password and network access assistance. Identifying, researching, and resolving IT technical issues that are reported by Client employees, citizens, customers, and monitoring systems. Responds to telephone calls, email, and personnel requests for technical support location: Madison, Wisconsin job type: Contract salary: $18 - 19 per hour work hours: education: Bachelors responsibilities: …