Help Desk Lead

Tria Federal

2 weeks ago

Help Desk Team Lead

RemoteNorth AmericaLead

United States

Lead a help desk customer service team for Tria Federal's Business Operations Services Center, overseeing daily operations, ticket queues, SLAs, and agent coaching and development. Requires US residency, federal Public Trust clearance eligibility, and proficiency with tools like ServiceNow, AWS Connect, JIRA, and Confluence.

AWS Ccpa Confluence Help Desk Jira

Apply

Ascension Federal Services

2 months ago

Help Desk Lead

North AmericaLead

United States

Help Desk Lead Location: Miami, FL, 33101 CLEARANCE: TS/SCI Job Description We are seeking a highly motivated and experienced Help Desk Lead to join our IT team in Miami, FL. The ideal candidate will be responsible for…

Help Desk ITIL Networking TypeScript

Apply

SOSi

4 months ago

Help Desk Lead

North AmericaContractLead

United States

**This position is contingent upon contract award** SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data…

Analytics Authentication Cloud Help Desk IAM +6 skills

Apply

Booz Allen

3 months ago

Help Desk Lead

North AmericaPart-timeLead

United States

Help Desk Lead The Opportunity: Provide in-depth support and lead problem solving and implementation efforts for specific technology products or applications. Apply leading-edge principles, theories, and concepts and…

AI Cloud Help Desk ITIL Jira +2 skills

Apply

Professional Computer Associates

last month

Help Desk Lead

Lead

Introduction Work is boring. Not here. Professional Computer Associates has spent decades doing what most IT shops only pitch. Showing up, solving hard problems, and keeping the Hudson Valley running. We are the crew…

Active Directory Cisco Cloud ITIL

Apply

CQ Medical

5 months ago

Help Desk Lead - Technical Support

North AmericaLead

United States

Position Summary CQ Medical is the global market leader in radiation oncology positioning and motion-management medical devices. We combine intellect and empathy to design, manufacture and distribute innovative medical…

Automation Crowdstrike DHCP DNS EDR +13 skills