Help Desk Manager (Lead)
Posted Updated
Job Title: Help Desk Manager
Location: SSFB, Colorado (Onsite Work)
Full-time job with salary and benefits
Certification: Any one of the IAT Level II certifications
Security Clearance: Active Secret
Responsibilities:
Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
Education/Experience: BA/BS with at least 5 years of experience.