Help Desk Manager
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Summary
Manages the service desk team at a managed service provider delivering IT support and consultancy across the North of England. Day to day involves overseeing help desk operations, assisting team members, and ensuring customer support is delivered at agreed service levels.
Help Desk Manager Leeds £40,000-£45,000Benefits My client is a Managed Service Provider. They provide IT support services and consultancy to clients across the North of England . The Role: The Help Desk Manager is responsible for managing the activities and responsibilities of the service desk team. As a part of this management, the Help Desk Manager is also responsible for providing assistance to the team and ensuring service and support is provided to customers at agreed levels. Essential Dut…