Connect over MCP — free, no account needed to search.HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a federal government customer. Help Desk Technicians provide IT support for over 22000 worldwide customers by diagnosing and…
HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a federal government customer. Help Desk Technicians provide IT support for over 22000 worldwide customers by diagnosing and…
Remote Tier 1 Help Desk Technician providing end-user support via phone, email, and web tickets — resolving issues, tracking incidents in a database/ticketing system, and keeping systems properly configured. Long-term contract starting July 2026, Monday–Friday 8am–5pm EST at $11.50–12.50/hour.
Job Description – 30-50 tickets per day via phone or email no chat function Has to be comfortable working with difficult personalities or under stress Jira Ticketing system Usually all internal employees Most common…
Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform…
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