Help Desk Specialist Tier 2
Summary
Tier 2 help desk specialist supporting end users onsite in Flushing, Queens — troubleshooting Windows/macOS, Microsoft 365, Active Directory, DNS, and Citrix Virtual Desktops while tracking issues in Jira and Confluence. Contract-to-hire: $35–43/hr for 3–6 months, converting to $75–80K plus benefits.