Help Desk Specialist with Security Clearance
Posted Updated
Summary
Zachary Piper Solutions is hiring an on-site Help Desk Specialist (security clearance required) in Annapolis Junction, MD to support a federal program, providing first-level technical support, incident management, ticket handling, and customer service for operational IT systems in a 24x7 environment.
Zachary Piper Solutions is seeking a Help Desk Specialist to support a federal program. This position is fully on-site in Annapolis Junction, MD. The Help Desk Specialist will provide first-level technical support, incident management, and customer service for operational IT systems in a 24x7 environment Responsibilities for the Help Desk Specialist include: * Provide first-level technical support through phone, email, ticketing systems, and in-person interactions * Troubleshoot account creatio…