Helpdesk Officer

The Job Includes:

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• Attending to all internal and external customer inquiries through telephone and emails in adherence to set policies and standards

• Communicating and coordinating with internal departments and customers regarding flight plans and deviations

• Coordinating with resorts regarding overnights for flight crew

• Minimum GCE A/L or equivalent

• Excellent communication skills in English

• Sound customer service orientation

• Experience in MS office software

• Minimum 1 year experience in a similar position will be an added advantage