Helpdesk Operations Lead with Security Clearance

Position Summary: Seeking a Technical Lead to direct end-user computing and field operations for a multi-site enterprise environment. The role works in tandem with IT management, systems engineers, field technicians, and organizational leaders to ensure prompt, high-quality, and cost-aligned service delivery. This leadership position oversees Tier 2 and Tier 3 desktop engineering and local technical support operations. Key Responsibilities: -Direct Tier 2 and Tier 3 field support activities, in…