Helpdesk Operative
Posted Updated
Description
ROLE: Helpdesk Operator
HOURS: 40 hours a week
LOCATION: Glasgow
We're looking for a Helpdesk Operator to join our team. You'll be a passionate individual with customer service experience to manage phone call and email requests, support employees and log information onto a database.
You should be capable of delivering high levels of service, always remaining professional and ensuring Mitie's policies, processes and procedures are followed. As a Helpdesk Operator, you will be responsible for managing the flow of requests received to ensure a continuous and efficient service.Role Responsibilities:Manage phone call and email requests.Support employees and log information onto a database.Deliver high levels of customer service while ensuring Mitie's policies, processes and procedures are followed.Manage the flow of requests received to ensure a continuous...
HOURS: 40 hours a week
LOCATION: Glasgow
We're looking for a Helpdesk Operator to join our team. You'll be a passionate individual with customer service experience to manage phone call and email requests, support employees and log information onto a database.
You should be capable of delivering high levels of service, always remaining professional and ensuring Mitie's policies, processes and procedures are followed. As a Helpdesk Operator, you will be responsible for managing the flow of requests received to ensure a continuous and efficient service.Role Responsibilities:Manage phone call and email requests.Support employees and log information onto a database.Deliver high levels of customer service while ensuring Mitie's policies, processes and procedures are followed.Manage the flow of requests received to ensure a continuous...