Home Health Coordinator

Our Home Health Coordinator's are responsible for identifying and/or calling on referral sources, current or potential, to market the Company’s home health care services.

We are looking for a professional with a current book of business in the Southeast Michigan and surrounding area's, Home Health Sales experience and background is a must.

-Demonstrate professional conduct and ethics according to organization policies and procedures.
-Able to work cooperatively as a member of a team.
-Establish relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities.
-Referral source lists are governed by Company and revised with approval of Division Vice President or other designee.
-Apprise the Administrator/General Manager or Sales Manager on a predetermined basis of scheduled presentations.
-Prepare and present presentations of Company’s various home care services to referral sources and follow-up with the referral sources.
-Educate referral sources on the components of home health care services and explain the interrelation of each of the services to the specific referral sources.
-Serve as a liaison between the Company and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources to identify healthcare needs and assist in meeting those needs through the Company’s various product lines.
-Communicate frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met.
-Assist in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with the Company’s various services.
-Evaluate continually the Company’s marketing strategies and advise management on effective strategies and suggest any changes.
-Serve as the Company’s representative in the community to promote a positive image of the Company and to promote interest in the Company’s various home health services.
-Work closely with Company staff to coordinate necessary services for patients and to promote communication between staff and the referral source.
-Prescreen patients (when possible) referred by physicians, hospitals, long-term care facilities and assisted living facilities for home health needs, eligibility and status, when referral is contemporaneous with discharge.
-Serve as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patient’s home.
-Maintain knowledge of agency policies and procedures and Medicare regulations applicable to home health care.
-Deliver plans of care to physician’s offices for signature (as appropriate) and ensure timely return of such plans.
-Participate in company-sponsored programs and meetings.
-Performs other duties as assigned by the Administrator/General Manager, Sales Manager or other appropriate supervisory personnel.

High school diploma
Two years college preferred
Marketing or sales Home Care experience essential
Medical Knowledge/Background preferred
Solid computer skills preferred
Excellent analytical, problem-solving and decision-making skills
Excellent organization skills and detail-oriented
Excellent communication skills
Excellent interpersonal skills
Multi-tasked and flexible
Self-directed and able to work autonomously with minimal supervision
Ability to communicate in English

All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place