Homecare Support Supervisor
Description
About Asura
At Asura, we are committed to helping individuals live independently by providing high-quality support services that are person-centered, compliant, and responsive to participant needs. We value teamwork, accountability, compassion, and continuous improvement in everything we do.
Position Summary
We are seeking a motivated and experienced Homecare Support Supervisor to lead and support our Homecare Support Services team. This role is responsible for overseeing day-to-day operations, coaching and developing team members, ensuring compliance with Minnesota CFSS requirements, and delivering an exceptional experience for participants, participant representatives, and community partners.
The ideal candidate is a strong leader who enjoys developing others, solving problems, improving processes, and creating a positive team culture while maintaining a high standard of service excellence.
What You'll Do
- Supervise, coach, and support Homecare Support Specialists.
- Monitor quality, productivity, and service performance metrics.
- Conduct employee training, onboarding, and performance evaluations.
- Assist with hiring, employee development, and performance management.
- Serve as a subject matter resource for complex participant and provider inquiries.
- Ensure compliance with CFSS requirements, company policies, and regulatory standards.
- Collaborate with internal teams, service providers, lead agencies, and state partners.
- Identify and implement process improvements to enhance efficiency and service delivery.
- Support departmental and organizational initiatives as part of the leadership team.
- Foster a culture of accountability, teamwork, and continuous improvement.
Asura Offers:
- Work/Life Flexibility
- Professional Development Opportunities.
- Generous Paid Time Off options
- Free Mental Health/Wellbeing Program
- Health. Dental, and Vision Insurance for full time employees
- HSA + FSA for full time employees
- Retirement Plan with employer match
- Company Paid Disability & Life Insurance for full time employees
Hours: Full-time 40 hours/week, Monday – Friday (Non-Exempt)
Location: Homesura -Minnetonka/Hybrid
Compensation: $30.00 -$37.00