Hospice Clinical Team Lead

Where Compassion Meets Clinical Excellence. Making Every Moment Matter at MorseLife.

About MorseLife

For more than 40 years, MorseLife Health System has been setting the standard for exceptional senior care in South Florida. As a nonprofit healthcare system, we are dedicated to enriching the lives of older adults through compassionate care, clinical excellence, innovation, and service.

We are proud to be recognized as a:

· Great Place To Work® Certified employer

· 5-Star Teaching Nursing Home

· Recipient of the Gold Seal Award from the Governor’s Panel on Excellence in Long-Term Care

At MorseLife, learning never stops. As a respected teaching organization, we proudly partner with leading colleges, universities, and healthcare training institutions to educate and mentor the next generation of healthcare professionals. Through our robust clinical rotation program, students gain valuable hands-on experience while working alongside experienced clinicians and interdisciplinary teams dedicated to excellence.

Our academic partners include:

• Academy for Nursing and Health Occupations
• Barry University
• Florida Atlantic University (FAU)
• Florida International University (FIU)
• Keiser University
• Lynn University
• Nova Southeastern University (NSU)
• Palm Beach State College (PBSC)
• South Florida Healthcare Institute
• South University
• University of Miami (UM)

Whether you’re beginning your career or bringing years of experience, you’ll find opportunities to learn, grow, and make a meaningful impact every day.

MorseLife by the Numbers

• 40+ years of serving South Florida seniors and their families.
• 1,700+ dedicated team members united by a shared mission.
• 5-Star Teaching Nursing Home recognized for excellence in care.
• Great Place To Work® Certified workplace.
• Gold Seal Award recipient from the Governor’s Panel on Excellence in Long-Term Care.
• 11 academic partnerships helping educate tomorrow’s healthcare professionals.
• Comprehensive continuum of care, including Independent Living, Assisted Living, Memory Care, Skilled Nursing, Short-Term Rehabilitation, Hospice, Home Health, PACE, and Community-Based Services.
• Mission-driven nonprofit organization committed to excellence, compassion, and innovation.

Position Summary

The Hospice Clinical Team Lead is responsible for managing, supervising, and leading a Hospice

Interdisciplinary Team and ensuring that levels of patient care exceed industry standards.

Additionally, this role oversees key expense areas including wages, medications, durable medical

equipment, nursing supplies, and mileage. The Clinical Team Lead demonstrates a strong

knowledge of and commitment to the organization's mission, culture, fiscal responsibility, and

customer service principles while actively supporting efforts to expand services and ensure no

patient is left behind.

How You’ll Make an Impact

• Develops and leads a high-performing team, ensuring exceptional care and services for assigned patients and families.
• Maintains open communication with hospice office staff and coordinates cross-coverage to ensure resources are available to patients and families.
• Oversees performance and evaluation of nursing field staff, providing guidance, supervision, and assessment of client care.
• Assigns, schedules, and delegates care to patients/families as appropriate.
• Develops, supervises, and implements clinical programs, delegating assignments and providing ongoing staff education and support.
• Interviews, hires, and actively participates in orientation and training of new staff members and ongoing staff in-services and education; provides staff performance evaluations, counseling, and/or implementing disciplinary process as per hospice policies & procedures.
• Ensures complete, accurate, and compliant medical record documentation per regulatory agencies, including clinical pre-bill auditing and record review response.
• Implements and monitors compliance with Federal and State regulatory agencies, accreditation standards, and agency policies and procedures.
• Coordinates and facilitates interdisciplinary team meetings.
• Performs field staff duties as needed, including patient/family visits and providing on-call coverage.
• Provides information to physicians, patients, families, and other stakeholders regarding hospice services.
• Respond to hospice staff and patients/families' inquiries and concerns in a sympathetic and courteous manner and resolve problems promptly and independently where possible.
• Assists in the investigation and response to the location's patients' complaints or inquiries and communicates with the appropriate supervisor.
• Accepts direction from the Director of Clinical Services and Administrator.
• Oversees case assignments and provides direct patient/family care as needed, including supervised home visits.
• Facilitates or supports care conferences, addressing patient care concerns and ensuring comprehensive care plans.
• Assists with staff development and educational programs for the team.
• Supports Quality Assurance and Performance Improvement (QAPI) efforts, focusing on Quality Scores and public reporting.
• Engages in public relations, community outreach, and hospice promotion.
• Assists with survey preparation and coordination.
• Ensures timely and accurate team documentation.
• Performs all other duties as assigned.

What You’ll Bring

To perform this job successfully, an individual must be able to perform each primary function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Registered Nurse (RN) Licensed in the State of Florida and good standing with the Board.
• Experienced in managing client care, including bedside nursing, Symptom management, crisis intervention, and family support in home, facility, and office settings.
• Hospice/Palliative Care and supervisory experience preferred.
• Proficient in computer use and word processing and skilled in task prioritization, handling pressure, and managing sensitive situations.
• Reliable transportation required. Must have access to a dependable vehicle for travel between job sites.

Certificates, Licenses, Registrations

• Valid State of Florida Registered Nurse (RN) License.
• Valid CPR Certification.
• Valid State of Florida Driver's License.
• Valid Auto Insurance.